FreshStartr

What Customer Success job postings ask for

AI appears in 15% of Customer Success job postings — the term employers name most often.

Counted across 417 Customer Success postings gathered from company career sites and seen in the last 90 days. Each percentage is the share of those postings naming the term at least once. Last verified ; re-checked every six hours.

How these numbers are counted

Skills and tools, most-asked first

  1. AI15% 64 of 417
  2. SaaS12% 52 of 417
  3. SQL12% 51 of 417
  4. Iot9% 38 of 417
  5. MEDDIC7% 29 of 417
  6. APIs7% 28 of 417
  7. Command of the message6% 26 of 417
  8. Salesforce6% 24 of 417
  9. MongoDB5% 22 of 417
  10. CRM4% 18 of 417
  11. Payments4% 16 of 417
  12. Python4% 16 of 417
  13. Excel4% 15 of 417
  14. Google suite3% 13 of 417
  15. Gainsight3% 13 of 417
  16. Google sheets3% 12 of 417
  17. Apple/mac os3% 12 of 417
  18. Generative ai3% 11 of 417
  19. Devsecops3% 11 of 417
  20. Email3% 11 of 417
  21. Ai tools3% 11 of 417
  22. Tableau2% 10 of 417
  23. AWS2% 10 of 417
  24. LLMs2% 10 of 417
  25. Margin trading2% 9 of 417

Questions about this data

What skills do most Customer Success job postings ask for?

Across 417 Customer Success postings from the last 90 days, the most frequently named are AI (15%), SaaS (12%), SQL (12%). Each percentage is the share of those postings naming the term at least once.

How common is CRM in Customer Success postings?

CRM appears in 4% of the 417 Customer Success postings counted — 18 of them exactly. That places it mid-pack rather than near-universal, which is worth knowing before you rewrite a résumé around it.

Where does this Customer Success data come from?

Public job postings published by employers on their own career sites, collected through the official Greenhouse, Lever and Ashby job-board APIs. It is a count of 417 real postings seen in the last 90 days — not a survey, an estimate, or a model's guess.

Should I add these skills to my résumé?

Only the ones you genuinely have. Frequency tells you which terms to surface and phrase in the employer's own words if they are already true of you. Adding a skill you can't defend is the fastest way to fail an interview, so FreshStartr reports gaps rather than writing them in.

Other roles we track

Which of these does your résumé actually evidence?

Paste a Customer Success posting and you get a line-by-line match report: what you already prove, and what you don’t. Gaps are reported, never written in for you.

Tailor your résumé to a Customer Success posting